Faqs

 

Being the Largest Private Hire firm in the Aylesbury area, we cover all surrounding Towns and Villages.

Very easy! You may call us on 01296 58 00 00, Fax us, email your booking details, use our easy to use Webbooker service or you may Text us on 07803 58 00 00. We will confirm price, availability and answer any questions.

Our fleet consists of Saloon, Estate Cars, MPV's and Minibuses. We can supply vehicles to seat 1 to 16 passengers.

If you are calling from Aylesbury we can provide a Taxi within minutes of your call, our experienced staff will inform you at the time of booking.

Falcon Taxis will advise on expected journey times if requested. However, we cannot be bound by, or be liable for any missed flights/connections (including trains or busses) resulting from any advise given.

All our drivers are given a PDA (Portable Digital Assistant) device, which is loaded with the latest Tom Tom satelite navigation software to assist them with directions.

Heathrow Airport - 45 minutes
Gatwick Airport - 1 Hour 30 minutes
Luton Airport - 45 minutes
Stansted Airport - 1 Hour 15 minutes

Please note all the times given above are approximate.

Our Driver will call you to arrange a meeting point just outside the terminal, unless you wish to meet the driver inside. In this case our driver will hold a greeting board with your name by arrivals.

Please call us on 01296 58 00 00 and we will track and help locate your driver. All our drivers carry a PDA with intergrated GPS.

You can pay in advance or at the end of your journey. We prefer payment in cash (Stirling) but accept all major credit cards (a card processing fee will be added to the fare).

To avoid disappointment, please pre-book your return journey with the office and not the Driver. Falcon Taxis does not encourage private bookings with the Drivers, as these bookings are illegal and are NOT covered by the Driver's insurance.

Once you make a booking with Falcon Taxis then it is our responsibility to provide you with a Taxi, in the event of a breakdown we will provide you with another vehicle at no additional cost to yourself. We will never leave you stranded and thats a promise!

Our fleet is primarily Private Hire, which means your taxi must be booked and dispatched via our control room. Not only does this ensure that you will be picked up by a proper licensed driver and vehicle but also means that the vehicle is properly insured. Only London style Black Cabs may be hailed in Aylesbury.

All lost property found in our Taxis is returned to our office. If you wish to have the item delivered then a taxi fare will be charged. However, any items found are kept in our office for four weeks and if they are not claimed then we hand them into Aylesbury Police Station.